Key Slack Statistics in 2024

FAQ: Slack Statistics 2024

What is the total number of daily active users on Slack in 2024?

As of 2024, Slack boasts an estimated 32.3 million daily active users, demonstrating its widespread adoption and engagement across various industries and professional communities.

How many organizations use Slack in 2024?

Over 750,000 organizations globally have integrated Slack into their daily operations, leveraging its powerful communication and collaboration tools to enhance productivity and team synergy.

What is the revenue generated by Slack in 2023?

Slack generated a remarkable revenue of $5,967 million in 2023, reflecting its significant impact on the market and its role as a key player in the digital communication space.

How has Slack's user base grown over the years?

From 2019 to 2023, Slack's monthly active users have seen a consistent uptrend, growing from 14.6 million to 54.1 million. This growth trajectory underscores Slack's increasing popularity and utility as a collaboration platform.

What are the most popular categories of apps in the Slack App Directory?

The Slack App Directory is rich with over 2,600 apps, with Productivity being the primary focus, boasting 1,335 apps. Other popular categories include Communication, HR & Team Culture, and Project Management.

How many custom apps are used by organizations on Slack?

Beyond the public Slack App Directory, more than 650,000 custom apps are utilized by organizations, tailoring the Slack experience to meet their unique operational needs and enhance their workflow efficiency.

How does Slack contribute to Salesforce's revenue?

In the second quarter of 2023, Slack contributed 12% to the total Salesforce revenue, highlighting its substantial contribution to its parent company's financial success post-acquisition in December 2020.

What sets Slack apart from its competitors?

Slack distinguishes itself with a market share of 33.95% in the communication category, offering a seamless and integrative platform that supports a wide range of functionalities and third-party apps, fostering a collaborative and efficient work environment.

About Slack

Launch Date: 14 August 2013
Founders: Stewart Butterfield (co-founder, CEO), Cal Henderson (co-founder, CTO)
Headquarters: San Francisco, California
Parent Company: Salesforce
Daily Active Users (estimated): 32.3 million
Monthly Active Users (estimated): 54.1 million
Paid Consumers: 200,000
Revenue Generated: $902.6 million
Number of Employees: 2,545

Slack generated $1.5 billion revenue in 2022, according to Salesforce’s full year financials. Slack had an estimated 35 million daily active users and one million organizations use the app. In December 2020, Slack was acquired by Salesforce for $27.7 billion.

Number of Monthly Active Slack Users

Year	Monthly Active Users
2023	54.1 million
2022	43.1 million
2021	32.2 million
2020	21 million
2019	14.6 million

Source: Statista

Slack Revenue

Slack’s revenue saw significant growth over the years. Here is a table showcasing the revenue generated by Slack:

Fiscal Year	Revenue Generated
2023	$5,967 million
2022	$4,509 million
2021	$3,324 million
2020	$902.6 million
2019	$630.4 million
2018	$400.6 million
2017	$221 million
2016	$200 million
2015	$100 million
2014	$30 million
2013	$12 million

Note: The revenue for the years 2021 to 2023 includes Salesforce’s “Platform and Other” segment, which comprises Slack's revenue.

Sources: Business of Apps, Salesforce Earnings Presentation, Statista

Slack Organizations

Over 750,000 organizations use Slack, with a 200% year-over-year growth recorded. Nearly 80% of Fortune 100 companies use Slack. Some notable companies include IBM, Amazon, Airbnb, and PayPal. Majority of these organizations are unpaid Slack customers.

Year	Organizations Using Slack
2020	750,000
2019	640,000
2018	450,000
2017	330,000
2016	200,000
2015	60,000
2014	30,000

Source: Statista, Slack Blog

Slack Usage Statistics

Users spend over 90 minutes actively working on Slack each day.
On average, 5 billion actions are completed weekly on Slack.
More than 1 billion actions take place on mobile devices.
Slack crosses one billion usage minutes every weekday.
Users spend approximately 9 hours signed in on Slack on weekdays.

Source: Slack

Slack has a market share of 33.95% in the communication category. Other competitors include Whatsapp Business (18.41%), Microsoft Office 365 (14.06%), and many others down to Workplace by Facebook (0.47%).

Slack Employees

Over 2,545 employees work at Slack, with a significant increase from 1,664 employees in 2009. Slack has 11 offices in 7 countries worldwide.

Slack App and Integrations Ecosystem Statistics

Over 2,600 apps are in the Slack App Directory.
More than 650,000 custom apps are used by organizations.
Productivity is the primary focus with 1,335 apps.
The Communication category includes 819 apps.
HR & Team Culture category features 653 apps.
Project Management category lists 466 apps.
Developer Tools category contains 448 apps.
Social & Fun category has 380 apps.

Read more about our selection of 50 best Slack apps for developers.

Source: Actioner Slack App Ecosystem Statistics

Axolo User Experiences

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Axolo has made it easier to hold developers and QA engineers accountable for reviewing and merging pull requests on a timely basis. Our average PR time-to-merge was 2.40 days before Axolo, this has been reduced to 1.51 days after only using it for 2 weeks.